How to Port Jio to Airtel: Port Jio To Airtel Online

How to Port Jio to Airtel: A Comprehensive Guide

Changing your mobile service provider can be a strategic decision based on factors like network coverage, pricing, and customer service. If you’re considering switching from Jio to Airtel, you can do so through a process known as Mobile Number Portability (MNP). This guide will walk you through the steps for porting your Jio number to Airtel, including the option for an online porting process.

Understanding Mobile Number Portability (MNP)

Mobile Number Portability (MNP) is a service that allows you to change your mobile service provider while retaining your existing phone number. It ensures you can make the switch without losing your contact information, making the transition to Airtel from Jio seamless.

Eligibility for Porting

Before initiating the porting process, ensure you meet these criteria:

  1. Your Jio number should be active, and at least 90 days old.
  2. There should be no outstanding bills or contractual obligations on your current Jio plan.
  3. Your current Jio SIM card should not be lost or stolen.

Steps to Port Jio to Airtel:

1. Generate a Porting Code (UPC) from Jio:

The first step in porting from Jio to Airtel is to obtain a Porting Code, also known as a Unique Porting Code (UPC). This code is necessary to initiate the porting process. Here’s how you can get it:

  • Send an SMS from your Jio number to 1900 in the following format: “PORT ” (e.g., PORT 9XXXXXXXXX). You will receive a UPC via SMS shortly.

2. Visit an Airtel Store or Retailer:

After obtaining the UPC, visit an Airtel store or an authorized retailer. Be sure to carry the necessary documents, including a passport-sized photograph, address proof, and ID proof. Also, bring your current Jio SIM card.

3. Fill Out the Customer Application Form (CAF):

At the Airtel store, you’ll be asked to complete a Customer Application Form (CAF). This form collects your personal information and serves as your request for a new Airtel connection.

4. Provide Documents and UPC:

Hand over the required documents along with your Jio UPC to the Airtel representative. The UPC is essential for verifying your eligibility and initiating the porting process.

5. Choose an Airtel Plan:

While at the Airtel store, take the opportunity to select an Airtel plan that best suits your needs. Airtel offers a range of prepaid and postpaid plans with various benefits, including high-speed data, unlimited calling, and access to Airtel apps.

6. Wait for Activation:

Once you’ve completed the necessary formalities at the Airtel store, your new Airtel SIM card will be activated. This process may take a few hours to a maximum of seven working days. During this time, you can continue using your Jio services.

7. Insert Your New Airtel SIM Card:

After the successful activation of your new Airtel SIM card, insert it into your mobile phone. You’ll receive a confirmation message when the porting process is complete.

8. Update Contacts and Apps:

It’s crucial to update your contacts and apps with your new Airtel number. Inform your contacts about the change, and update any messaging apps or services where you use your phone number for verification or communication.

9. Cancel Your Jio Plan:

Following the successful porting of your number to Airtel, it’s good practice to visit a Jio store or call their customer service to cancel your Jio plan. This ensures you won’t incur any additional charges and can close your Jio account.

Porting Jio to Airtel Online:

While the above steps cover the traditional process for porting from Jio to Airtel, you also have the option of porting online. Airtel offers a simple online porting process through its website. Here’s how you can do it:

1. Visit the Airtel Website:

Go to Airtel’s official website in your web browser.

2. Locate the Online MNP Section:

On the Airtel website, find the “Online MNP” or “Mobile Number Portability” section. It’s typically located under the “Prepaid” or “Postpaid” options.

3. Enter Your Details:

In the online MNP section, you’ll be asked to enter your Jio mobile number, the UPC you received from Jio, and your details, including name, address, and the new Airtel plan you wish to select.

4. Verification and Confirmation:

Once you’ve entered the required details, the website will guide you through the verification process. You may be asked to upload scanned copies of your documents for address and ID proof.

5. SIM Delivery:

After successful verification, Airtel will arrange for the delivery of your new Airtel SIM card to the address provided.

6. Activation and Updates:

When you receive the new Airtel SIM card, insert

it into your mobile phone. You’ll receive a confirmation message when the porting process is complete. Remember to update your contacts and apps with your new Airtel number.

Points to Remember

When porting your number from Jio to Airtel, here are some key points to keep in mind:

  • Network Downtime: During the porting process, there might be a brief period of network downtime when your old Jio SIM card becomes inactive, and your new Airtel SIM card gets activated.
  • Balance Transfer: If you have a balance or credit left on your Jio account, make sure to use it or request a refund from Jio before initiating the porting process.
  • Porting Charges: The Telecom Regulatory Authority of India (TRAI) doesn’t charge for the porting process, but your new service provider may have nominal porting charges. These charges can vary, so it’s advisable to check with Airtel regarding any applicable fees.
  • Postpaid Bills: If you are on a Jio postpaid plan, ensure that all your outstanding bills are settled before porting to Airtel.
  • UPC Validity: The UPC received from Jio has a validity period. Make sure to initiate the porting process within this timeframe; otherwise, you’ll need to generate a new UPC.


Porting your number from Jio to Airtel is a straightforward process thanks to Mobile Number Portability (MNP). By carefully following the steps, whether through an Airtel store or the online MNP process, you can ensure a smooth and hassle-free transition. With Airtel’s extensive network coverage and diverse plans, you’re likely to experience an enhanced mobile experience that aligns with your preferences and needs.

Remember to carry out the steps meticulously, carry the necessary documents, and update your contacts and apps with your new Airtel number. This way, you can ensure a seamless and uninterrupted communication experience as you transition to your new mobile service provider.

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